Shipping Policy – Zoriya

At Zoriya, we aim to deliver your orders in a timely and reliable manner. Our shipping and delivery process is managed through trusted third-party logistics partners.

1. Order Processing Time

- All orders are processed within 1–2 business days after confirmation.

- Orders are not shipped on Sundays or public holidays.

2. Shipping & Delivery Time

- Delivery typically takes 4–8 business days depending on your location.

- Remote or rural areas may require additional time.

3. Shipping Partner

We fulfill and ship our orders through reliable logistics partners via Qikink and its courier network. Delivery timelines may vary based on their operations and serviceability.

4. Shipping Charges

- We offer Free Shipping on most orders across India.

- Any applicable charges (if any) will be clearly mentioned at checkout.

5. Order Tracking

- Once your order is shipped, you will receive a tracking link via SMS/email.

- You can track your order in real-time using the provided link.

6. Cash on Delivery (COD)

- We offer Cash on Delivery on eligible orders.

- In some cases, our team may contact you for order confirmation before dispatch.

7. Delivery Delays

While we strive to deliver on time, delays may occur due to:

- High demand or peak seasons

- Courier issues or weather conditions

- Unexpected logistical challenges

Zoriya is not liable for delays caused by external factors beyond our control.

8. Incorrect Address or Failed Delivery

- Please ensure that your shipping details are accurate.

- If delivery fails due to incorrect information or unavailability, re-shipping charges may apply.

9. Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery/expected delivery. We will assist you with a resolution.

For any shipping-related queries, feel free to contact us at:

📧Direct Contact via whatsapp 9838756166

Zoriya