Shipping Policy – Zoriya

At Zoriya, we aim to deliver your orders in a timely and reliable manner. Our shipping and delivery process is managed through trusted third-party logistics partners.

1. Order Processing Time

- All orders are processed within 1–2 business days after confirmation.

- Orders are not shipped on Sundays or public holidays.

2. Shipping & Delivery Time

- Delivery typically takes 4–8 business days depending on your location.

- Remote or rural areas may require additional time.

3. Shipping Partner

We fulfill and ship our orders through reliable logistics partners via **** and its courier network. Delivery timelines may vary based on their operations and serviceability.

4. Shipping Charges

- We offer Free Shipping on most orders across India.

- Any applicable charges (if any) will be clearly mentioned at checkout.

5. Order Tracking

- Once your order is shipped, you will receive a tracking link via SMS/email.

- You can track your order in real-time using the provided link.

6. Cash on Delivery (COD)

- We offer Cash on Delivery on eligible orders.

- In some cases, our team may contact you for order confirmation before dispatch.

7. Delivery Delays

While we strive to deliver on time, delays may occur due to:

- High demand or peak seasons

- Courier issues or weather conditions

- Unexpected logistical challenges

Zoriya is not liable for delays caused by external factors beyond our control.

8. Incorrect Address or Failed Delivery

- Please ensure that your shipping details are accurate.

- If delivery fails due to incorrect information or unavailability, re-shipping charges may apply.

9. Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery/expected delivery. We will assist you with a resolution.

For any shipping-related queries, feel free to contact us at:

📧Direct Contact via whatsapp 8756166511

Zoriya – Shop Smart. Live Better.