Refund policy

Zoriya — Refund & Exchange Policy

Effective Date: August 2026

At Zoriya, we take pride in the quality of our products. Please read our policy carefully before making a purchase.

No Refunds

We do not offer refunds on any orders once placed and delivered. Because every order is printed on your demand so we can print for you only another size clothe if you got wrong product.

Exchange Policy

We accept exchanges under the following conditions:

• Exchange request must be raised within 5 days of delivery
• Product must be unused, unwashed, and in original packaging
• Item must have all original tags intact
• Exchange is applicable only in case of wrong item sent or manufacturing defect

How to Request an Exchange

1. Whatsapp me on 9838756166 with your order number and photos of the product
2. Our team will review and respond soon.
3. Once approved, ship the item back to our address
4. Replacement will be dispatched within 4-8 business days

Non-Exchangeable Items

• Sale or discounted items
• Items damaged due to customer misuse